The customer has the right to cancel the booking order at any time before completing the payment process.
The client has the right to modify the tour program before traveling, if possible, either by us or by the agent.
The cancellation policy will be explained by the sales representative before booking the trip.
In case of any problem with a booking, the customer should file a complaint on the website via the following link or by contacting us directly: info@alkammarholding.com
