• Details of the refund policy
    • The customer has the right to cancel the booking order at any time before completing the payment process.
    • The client has the right to modify the tour program before traveling, if possible, either by us or by the agent.
    • The cancellation policy will be explained by the sales representative before booking the trip.
    • In case of any problem with a booking, the customer should file a complaint on the website via the following link or by contacting us directly: info@alkammarholding.com